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Returns & Exchanges

Returns & Exchanges

 

Orders can be returned or exchanged within 14 days from the arrival of the order. After this period Items  will not be eligible for a refund, but may be exchanged or credited at the discretion of the brand. Please call customer services on +38 (067) 209 88 99 with any questions.

Any items lost during delivery will be refunded or exchanged. We are responsible for all troubles up to receiving the Item.

 

Returns Procedure:

  1. Items must be returned new and unused. Returns that are damaged, soiled or altered may not be accepted, or service charge will be applied.
  2. Pack the item/s and documents in the original box or similar to ensure the items reach us safely.
  3. Ensure that the returns address or sticker is affixed to the front of the package.

 

 

Returns Address:

FHT Internationale

Boryspilska 26-z, k. 135

02093, Kyiv

Ukraine

 

Terms and Conditions

If an order has been placed that involves customisation of a garment in anyway, then that garment is not refundable. This does not affect your rights if the garment is damaged or defective or does not match the specification of the order.