Return & Refund
Returns & Exchanges
Orders can be returned or exchanged within 14 days of delivery.
Custom-made items are non-refundable.
If you have any questions, please contact us via WhatsApp at +380981788317 or by email at studio@tavrovska.com
Returns Conditions
To be eligible for a return, items must be in their original condition: unworn, unused, unwashed, and with all original tags attached.
Returns that arrive damaged, soiled, or altered may not be accepted, or may be subject to a service fee.
Please ensure the items are securely packed in the original packaging (or similar protective packaging) so they arrive safely.
Kindly attach the return label or clearly mark the return address on the package.
After shipping your return, please send us a message by email with the tracking number so we can follow your return.
Return Addresses
You may send your return to one of the following addresses:
UKRAINE:
FHT Internationale
Boryspilska 26-z, k. 135
02093, Kyiv
Ukraine
+380981788317
UNITED STATES:
SkladUSA
8301 Brooklyn Boulevard STE 900
Brooklyn Park, MN 55445
United States
+1 612 886 9810
POLAND:
SkladUS LLC
Siewna 15
office - № C002
Lodz - 94-250
Paczkomat InPost LOD02B
Krakowska 41, 94-214 Łódź
+48514091078
Terms and Conditions